Privacy Policy

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1. Privacy at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. Their contact details can be found in the section "Information on the Responsible Party" in this privacy policy.

How do we collect your data?

Your data is collected partly by you providing it to us. This may include, for example, data you enter in a contact form. Other data is collected automatically or with your consent when you visit the website by our IT systems. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyse your user behaviour. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders or other commission requests.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data.

Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

For this and other questions on the subject of data protection, you can contact us at any time.

Analysis Tools and Third-Party Tools

When you visit this website, your browsing behaviour may be statistically analysed. This is done primarily using so-called analysis programmes.

Detailed information on these analysis programmes can be found in the following privacy policy.

2. Hosting

We host the contents of our website with the following provider:

Hetzner

The provider is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen (hereinafter "Hetzner").

For details, please refer to Hetzner's privacy policy: hetzner.com/de/legal/privacy-policy.

The use of Hetzner is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the most reliable presentation of our website possible. Where appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Order Processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law which ensures that this provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Notices

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We point out that data transmission over the Internet (e.g. when communicating by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the Responsible Party (referred to as the "controller" under the GDPR)

The party responsible for data processing on this website is:

fiylo International GmbH
Garkenburgstraße 4
30519 Hannover

Phone: +49 511 87563920
Email: info@fiylo.com

The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Storage Period

Unless a more specific storage period has been stated within this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you make a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law). In this case, deletion will take place after these reasons cease to apply.

Designation of a Data Protection Officer

We have appointed a data protection officer for our company.

Marion Albrecht
Lawyer
Specialist Lawyer for IT Law
(Information Technology Law)

activelaw
Offenhausen.Wolter PartmbB
Solicitors.Specialist Lawyers.Notaries

Hans-Böckler-Allee 26
30173 Hannover

Phone: +49 511 54747-0
Email: datenschutz@activelaw.de

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out before the revocation remains unaffected.

General Information on the Legal Basis for Data Processing on This Website

Where you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR. In the case of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49(1)(a) GDPR. Where you have consented to the storage of cookies or to access to information on your device (e.g. via device fingerprinting), data processing is additionally carried out on the basis of § 25(1) TDDDG. Consent can be revoked at any time. Where data is required for the performance of a contract or the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, where data is required for the fulfilment of a legal obligation, we process it on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. The relevant legal bases applicable in each individual case are set out in the following paragraphs of this privacy policy.

Recipients of Personal Data

We work with various external parties in the course of our business activities. This sometimes requires personal data to be transmitted to these external parties. We only pass on personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g. transfer of data to tax authorities), if we have a legitimate interest in doing so pursuant to Art. 6(1)(f) GDPR, or if another legal basis permits the transfer. When using processors, we only pass on personal data of our customers on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out up to the point of revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

If data processing is carried out on the basis of Art. 6(1)(e) or (f) GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims (objection pursuant to Art. 21(1) GDPR).

Where your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes (objection pursuant to Art. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of breaches of the GDPR, data subjects shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Access, Rectification and Erasure

Within the framework of the applicable statutory provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to rectification or erasure of this data. For this and other questions on the subject of personal data, you can contact us at any time.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL/TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address bar of the browser switches from "http://" to "https://" and by the lock symbol in your browser bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to Advertising Emails

The use of contact data published as part of the imprint obligation for the purpose of sending unsolicited advertising and information materials is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

4. Data Collection on This Website

Cookies

Our internet pages use so-called "cookies". Cookies are small data packages and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

Cookies can come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies can be used to analyse user behaviour or for advertising purposes.

Cookies that are necessary for the execution of the electronic communication process, for the provision of certain functions desired by you (e.g. for the shopping basket function) or for the optimisation of the website (e.g. cookies for measuring web audiences) (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimised provision of its services. Where consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be revoked at any time.

You can set your browser to inform you about the setting of cookies and to only allow cookies in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

If further cookies and services are used on this website, you can find this information in this privacy policy.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

This data is not merged with other data sources.

The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – for this purpose, the server log files must be recorded.

Contact Form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass this data on without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent can be revoked at any time.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your enquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Enquiries by Email, Telephone or Fax

If you contact us by email, telephone or fax, your enquiry including all resulting personal data (name, enquiry) will be stored and processed by us for the purpose of handling your request. We do not pass this data on without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent can be revoked at any time.

The data sent by you via contact enquiries will remain with us until you ask us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been fully processed). Mandatory statutory provisions – in particular legal retention periods – remain unaffected.

5. Analysis Tools

1. General Information on Data Transfer to Companies Based in the USA

The European Commission has adopted the adequacy decision for the EU-US Data Privacy Framework.

The decision establishes that the United States ensures an adequate level of protection – comparable to that of the European Union – for personal data transferred within the new framework from the EU to US companies. On the basis of the new adequacy decision, personal data can be securely transferred from the EU to US companies participating in the framework without the need for additional data protection safeguards.

The EU-US Data Privacy Framework introduces new binding safeguards to address all concerns raised by the European Court of Justice; these include that the access of US intelligence services to EU data is limited to what is necessary and proportionate, and that a Data Protection Review Court (DPRC) is established, to which individuals in the EU have access.

US companies can join the EU-US Data Privacy Framework by committing to comply with detailed data protection obligations, including, for example, the obligation to delete personal data when it is no longer needed for the purpose for which it was collected, and to ensure the continuity of protection when personal data is passed on to third parties.

The US Department of Commerce has published a list of US companies that have self-certified to the Department and committed to comply with the principles of the EU-US Data Privacy Framework.

2. Preventing the Use of Cookies

You can prevent the storage of cookies yourself by making the appropriate settings in your browser. However, in this case it is possible that you will not be able to use all functions of the website to their full extent. You can prevent the collection of data generated by the cookie (including your IP address) about your use of the website and the processing of this data by Google. To do this, you simply need to download and install an additional browser plugin. You can download this plugin at the following link: tools.google.com/dlpage/gaoptout.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyse visitor behaviour. To do this, it receives various usage data, such as pages visited, time spent on the page, operating system used and origin of the user. This data is summarised in a user ID and assigned to the respective end device of the website visitor.

In addition, Google Analytics enables, among other things, the recording of your mouse and scroll movements as well as clicks. Google Analytics uses various modelling approaches to enrich the collected data sets and uses machine learning technologies for data analysis.

Google Analytics uses technologies for recognising the user in order to analyse their usage behaviour (e.g. cookies or device fingerprinting). The website usage information collected by Google is usually transferred to a Google server in the USA and stored there.

The use of these services is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. You can revoke your consent at any time.

Data transfer to the USA is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: privacy.google.com/businesses/controllerterms/mccs.

Browser Plugin

You can prevent the recording and processing of your data by Google by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout.

Further information on the handling of user data by Google Analytics can be found in Google's privacy policy at: support.google.com/analytics/answer/6004245.

Order Data Processing

We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

6. Plugins and Tools

YouTube with Enhanced Data Protection

This website embeds videos from the YouTube website. The operator of the website is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of these websites on which YouTube is embedded, a connection is established to YouTube's servers. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your browsing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

We use YouTube in extended data protection mode. According to YouTube, videos played in extended data protection mode are not used to personalise browsing on YouTube. Advertisements played in extended data protection mode are likewise not personalised. In extended data protection mode, no cookies are set. Instead, so-called local storage elements are stored in the user's browser, which – similar to cookies – may contain personal data and can be used for recognition. Details on extended data protection mode can be found here: support.google.com/youtube/answer/171780.

Where applicable, further data processing operations may be triggered after the activation of a YouTube video, over which we have no influence.

The use of YouTube is in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Where appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Further information on data protection at YouTube can be found in their privacy policy at: policies.google.com/privacy.

The company holds certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider at the following link: dataprivacyframework.gov/participant/5780.

Google Fonts (Local Hosting)

This site uses so-called Google Fonts for the uniform display of fonts, which are provided by Google. The Google Fonts are installed locally. A connection to Google servers does not take place.

Further information on Google Fonts can be found at developers.google.com/fonts/faq and in Google's privacy policy: policies.google.com/privacy.

Cookie Settings

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